Provider Training and Education

Healthcare Portal

The Healthcare Portal is replacing Interactive Web Services (IWS) on February 16, 2015. New Trading Partners are required to enroll through the Healthcare Portal and all existing Trading Partners are required to register to use the Healthcare Portal.  Training sessions have been scheduled to support providers, clearinghouses, billing entities and all other users of IWS in this transition.

For more information, and to view the training schedule, visit the Healthcare Portal page on this website

Getting Ready for ICD-10 Webinar

HP and RI Medicaid hosted webinars titled “Getting Ready for ICD-10” in late February and early March, 2014, to help providers prepare for the upcoming transition to ICD-10. Although the implementation date has been delayed, providers are encouraged to continue preparation. 

To view the presentation slides and the Question and Answer document from the live presentations, visit the ICD-10 Implementation page.

Billing 101

RI Medicaid has scheduled two training opportunities for providers seeking information on billing.  They will be delivered in webinar format - allowing providers to participate conveniently from their location.

Part 1 -The Basics
Intended Audience - New providers seeking information on eligibility, claim forms, and processing of claims.
Wednesday, March 11, 2015      10:30-11:30 AM

Part 2 - Understanding Remittance Advice
Intended Audience - Providers seeking information on reading and understanding Remittance Advice documents.
Wednesday, March 18, 2015     10:30 - 11:30 AM

To reserve a space for the training, please send an email to deborah.meiklejohn@hp.comInclude Billing 101 in the subject line of your email. Be sure to indicate which session you would like to attend.

Provider E-Learning Center

Welcome to the Provider E-Learning Center.  This section will be updated with new training modules as they become available.  

Self-Paced E-Learning
These presentations help familiarize providers with key RI Medicaid information and processes.

Navigating the EOHHS website E-Learning   

Welcome to Medicaid - New Provider E-Learning  

Provider Specific Training

Nursing Home - Helpful Hints for Billing   



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