Provider Training and Education
Provider Training Days
Provider Training Days were held on May 18 and 19, 2017. Over 200 providers attended the training sessions. For those who were unable to attend, the presentation slides are posted below.
Billing 101 
PES Secondary Billing
Provider Revalidation
Welcome New Provider
Medicaid Updates
Using the Healthcare Portal
Meet the Dental Director
In addition, Billing 101 is being offered as a webinar on Friday, June 9th from 12:30-2:00 PM for those who were unable to attend the session. Click here to register.
Healthcare Portal
The Healthcare Portal is used to access business functions for RI Medicaid. Providers must enroll as a Trading Partner electronically through the Healthcare Portal. Once enrolled, Trading Partners are required to register to use the Healthcare Portal.
User Guides and Quick Reference Guides are available on the Healthcare Portal page of this website.
Provider E-Learning Center
Welcome to the Provider E-Learning Center. This section will be updated with new training modules as they become available.
Self-Paced E-Learning
New Provider/New Staff Training
Welcome New Provider
Intended Audience: New Medicaid providers who need information on RI Medicaid guidelines and processes.
New Office Staff Training
Intended Audience: New staff members or staff members assuming new roles in RI Medicaid provider offices and facilities. It will help staff members understand the basics of conducting business with RI Medicaid.
This training will be offered in webinar format on the following date, from 9:00-9:30 AM:
August 17, 2017
To register, click on the preferred date.
Billing 101
RI Medicaid provides resources for providers seeking information on billing Medicaid claims. This presentation includes the basics of billing Medicaid, Understanding Remittance Advice, and Recoupments, Adjustments, and Refunds.
Billing 101
Provider Specific Training
Nursing Home - Helpful Hints for Billing
Hospice Providers - Payment Methodology Changes
Adult Day Care Services Adult Day Care - Q&A
Billing Tips for Dental Providers
Billing Tips for Federally Qualified Health Centers
Billing Tips for Home Care Providers
Submitting Claims through the Healthcare Portal - For Home Care Providers
PERM Provider Education Series
Click here for details
Program Integrity
Click the links below for helpful resources from CMS.
CMS Toolkits - Continuing Education Podcasts
CMS Medicare Learning Network