ICI Ombudsman

Rhode Island’s Executive Office of Health and Human Services (EOHHS) has a contract with RIPIN to provide Ombudsman services for the Medicare-Medicaid eligible population in Rhode Island.  The goal of the ICI Ombudsman  is to ensure that members: understand their rights; get help accessing services; and get help resolving complaints. The ICI Ombudsman will work closely with and coordinate with the other agencies that are working with consumers who are eligible for and/or enrolled in the Integrated Care Initiative.

RIPIN Healthcare Advocate
Phone: 1-855-747-3224 (toll free)
Hours:  Monday – Friday 8 a.m. to 5 p.m., plus extended Thursday hours to 7 p.m.
Email: HealthcareAdvocate@ripin.org

Website: http://ripin.org/healthcareadvocate/

 

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