Rhode Island’s Non-Emergency Medical Transportation

Rhode Island's publicly-funded Non-Emergency Medical Transportation (NEMT) services are provided through LogistiCare, a company that coordinates transportation services for Medicaid beneficiaries and individuals over the age of 60 who do not have access to transportation for medical appointments and certain designated services. The links below provide more information.  

Please note: Medicaid beneficiaries who can use public transportation, drive themselves, or ask family and friends for rides should use those options first.

LogistiCare, the contracted transportation provider, can be contacted as follows:

 

Who should use this

Service

Phone number/

website

 Hours

Members

To schedule transportation

  1-855-330-9131

 

 Mon-Fri
9:00 am - 5:00 pm

Members & Medical Facilities

"Where's my ride?"

- If your ride is 15 minutes late or more

- To schedule a return ride after your appointment is completed

 1-855-330-9132

 24 hrs/day
7 days/week

Members & Medical Facilities

To report a service issue

1-855-330-9132

 

 24 hrs/day
7 days/week

For deaf and hard of hearing customers

For all services

1-866-288-3133

 
 Medical Facilities For scheduling or forms  ph: 1-855-330-9133
fax:1-877-601-9858
LogistiCare- Professionals
 Mon-Fri
9:00 am- 5:00 pm

If you have any questions, please contact: Mario Olivieri at Mario.Olivieri@ohhs.ri.gov.

For more information:

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